Caltrain Live does not collect, store, process, or share any personally identifiable information (PII).
When a crash, error, or freeze (sometimes referred to as an "App not responding" or ANR event) occurs, Caltrain Live may collect information related to the event for analyzing, troubleshooting, and preventing such events from occurring again in the future.
The Caltrain Live real-time data server is a script deployed to the Cloudflare Workers platform. The Caltrain Live real-time data server aggregates real-time data retrieved from several third-party data sources. The Caltrain Live app polls the real-time data server to retrieve real-time data updates. When retrieving real-time data from the real-time data server, the Caltrain Live app sends your current timetable version, device timestamp, and app version to ensure compatibility and serve any applicable update.
The real-time data server may record the following data to ensure compatibility, monitor service health, and analyze usage data:
Data is collected directly by Caltrain Live and is never shared with or sold to any third parties. Data is stored using Cloudflare's Workers Analytics Engine.
Cloudflare, Caltrain Live's infrastructure provider, may utilize information contained in internet communications, including, but not limited to, IP addresses, device information and your language and region, for DDoS protection, security, analytics, and more.
Caltrain Live does not share or sell your data with any third-parties.